DreamNorth, Inc. (“DreamNorth”) is committed to protecting the privacy of consumers which visit our website. We make every effort to protect the data of our consumers by creating a safe and secure browsing and purchasing experience. Occasionally, DreamNorth may offer new products and/or services online which may affect this policy, which will be updated as needed. Please check back with this page periodically.
This privacy statement covers http://www.DreamNorth.com (herein after “Website”).
What Data Does DreamNorth Collect?
DreamNorth will collect personal data from our users for various purposes. Data gathered online can be identified as either anonymous or identifiable. Anonymous data is data that cannot be traced back to the individual. Identifiable data is data that is specific to the individual so that we can deliver the right products and services to the individual. The following lists the many ways in which we collect personal data from our users and the type of data collected:
To purchase products and to obtain other services offered on the Website, a user has to provide certain data. Users may also register with the Website and create his/her profile by completing a questionnaire online. Through the purchase process we collect the following data: (i) full name; (ii) address; (iii) phone (iv) e-mail address; (v) credit card data (not required for mere Website registration); (vi) user name; and (vii) password; and (vi) nickname. For Website registration only, we collect: (i) full name; (ii) e-mail address; (iii) password. The provision of this personal data is mandatory and if you choose not to submit the requested data we will not be able to allow you to purchase products or provide you with the services offered on the Website.
If you choose to utilize one of the Website support forms, the following data is gathered through the creation of a successful form submission. The data is viewable to the support person that is handling the question and customer support management.
As is true of most websites, we gather specific data automatically and store it in log files. This data may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and click stream data.
We use this data, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic data about our user base as a whole.
We do not link this automatically-collected data to personally identifiable data.
Does the DreamNorth Website Use “Cookies”?
Yes (Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service.
DreamNorth may use the following types of cookies:
- “Session” cookies expire upon exiting our site and closing all browser sessions.
“Non-session” cookies are currently set so that they do not expire after 30 days after using our site.
• “Third-party” cookies, in particular Click-Track cookies, are used to track a user session. The data collected is not linked to the user’s personal data.
Do I have to Register with the Website?
All users can access the Website without being a registered user. However, you will not be able to access certain areas or obtain order history or status purchase our products online if you are not a registered online user.
Personal data collected by us to operate our business and, primarily, for the purpose it is collected, such as: to facilitate purchases online, to register users’ purchases, to ask a question, or to process users’ resumes. In particular, the users’ shipping and billing addresses are used for fulfilling the purchase orders and to bill a user’s credit card. The personal data provided in a resume is used to consider the eligibility of the candidates. In addition to the original purpose for which the personal data is collected, we may use the personal data to contact users to confirm data related to his/her order, to advise a user if an item is on back order, for analysis and marketing purposes, and to generally manage and operate our business.
DreamNorth also may use users’ email address, mailing address, and/or phone number as follows provided that the user grants his/her consent to such additional use:
- To notify users of new products or services we think may be of interest to them;
To send promotional materials.
We may also use personal data collected to contact users in connection with the inappropriate use of the Websites.
Does DreamNorth Disclose My Personal Data?
From time to time, we may disclose your personal data to organizations that perform services for or on behalf of DreamNorth, for example to provide customer service, deliver products, ship items, process credit cards, for research, marketing, data processing, and to measure the use of our site. We will share with these companies only that personal data which they need to work on our behalf. Some of these service providers may be located in other countries. Your personal data will be provided to these organizations only if they agree to use such data solely for the purpose of providing services to DreamNorth, and under the instructions of DreamNorth, and with respect to that data, to act in a manner consistent with the relevant principles articulated in this Policy.
What About Security of Data Transmission
Please note that at www.DreamNorth.com there is a form where you can transmit credit card data in order to complete a purchase transaction. Any time we ask for a credit card number, we transmit that credit card number in an encrypted format. We use industry-standard, SSL (secure socket layer) encryption. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal data, DreamNorth cannot ensure or warrant the security of any data you transmit to us or from our online products or services, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.
What are my rights involving Amazon Checkout?
DreamNorth, from time to time may use an Amazon Checkout system. Third-party purchasing software programs have their own privacy policies and DreamNorth encourages users to read and know the policies of Amazon checkout prior to purchasing. Users will be re-directed to an Amazon page if Amazon checkout software has been implemented. This is done for several reasons, including, increased security, quicker checkout times, and during times of website maintenance.
We encourage you to review our Privacy Statement whenever you visit the Website. If you have any questions or concerns on the DreamNorth Privacy Statement, please contact hello@DreamNorth.com
The Website is not intended to be used by children. DreamNorth does not knowingly collect data from children under the age of 13.
This web site may contain links to other sites. Please be aware that DreamNorth is not responsible for the privacy practices or the content of such other sites. We encourage our users to read the privacy statements of each and every web site that collects personally identifiable data. This privacy statement applies solely to data collected by the Website.
Additional Data Disclosure
DreamNorth may disclose your personal data to its affiliates who may use your data to the same extent as DreamNorth may use your personal data under this privacy statement. Additionally, DreamNorth may disclose your personal data in connection with a sale or other transfer of DreamNorth business.
How Do I Contact DreamNorth?
If you have any further questions or comments regarding this Privacy Statement, you may contact us at hello@DreamNorth.com
Your California Privacy Rights
California Civil Code Section 1798.83 permits customers of DreamNorth who are California residents to request certain data regarding its disclosure of personal data to third parties for their direct marketing purposes. To make such a request, please send an email to the contact e-mail located in the “How Do I contact DreamNorth” section of this privacy statement. At this time DreamNorth maintains an “Opt-In/Opt-Out” policy for disclosure of personal data to third parties for their direct marketing purposes and, under California Civil Code Section 1798.83, DreamNorth may only be required to inform you of the mechanism to Opt-Out of disclosure for future third party direct marketing purposes.
We may disclose personal data when required by law or in the good-faith belief that such action is necessary in order to conform to the edicts of the law or comply with a legal process served on us.
This Privacy Statement was last revised on: 12/09/2016